Updated July 2021
We are happily practising Covid Safe protocols for all our tours, customers and guides to make sure everyone is safe and comfortable.
There are tour options to meet everyone’s needs; from the more cautious (SLOW TOUR with a focus on outdoor spaces, and takeaway experiences only) to the more diverse (LANEWAY TOUR which includes indoor spaces) School tours may be restricted if groups are over 10 students, but will be managed on the day.
Our focus on small group sizes is an advantage when creating an intimate tour setting while also being able to physically distance comfortably.
All guides continue to carry hand sanitiser, and wipes. Guides will wear masks where the CHO and local laws require. Masks for customers and guides are currently required indoors and outdoors when 1.5m distancing is not possible.
All guests are asked to check in via the Victorian Covid Safe app on arrival as part of our Customer Tracking process. On conclusion of the experience guests will be sent a detailed map of the walk.
Any tour that requires cancellation due to Covid restrictions, we will endeavour to rebook you, or offer a credit.
Any tour cancelled by HST will be fully refunded – including those impacted by Covid restrictions
Stay safe, we will be in touch prior to your tour, and look forward to sharing you share precious moments with us.
Some tours will restart only in2021, as our favourite venues manage their own business restarts.
Initially posted November 23 2020