Scheduled tour bookings are not confirmed until payment is received ( by Hidden Secrets or accredited Travel Agent*)
In any event, Hidden Secrets strongly advises you to take out travel insurance… its well worth the piece of mind.
If confirmed standard departure tour bookings are cancelled the following fees apply
Private, corporate and group bookings have special cancellation policies to ensure your exclusive experience. see below
· A deposit of 50% of the quoted tour minimum is requested to hold tour date.
· Full payment is required 7 days prior to departure. ·
· The following fees will be invoiced if agreed bookings are cancelled:
Private group bookings
· If you have a small group, we can timetable a Lanes and Arcades tour for you outside of our Tuesday to Saturday listings, of even start the tour with lunch, to fit with your timetable.
· Tours can be adapted to between 2 and 4 hours.
· If you would like a personalised tour, please contact us with specific requests, we are certain to be able to create an itinerary to suit – within our focus of a design snapshot of Melbourne
· If you are unable to participate in a tour, we will meet with you and personalise your options over coffee. more info
· Corporate bookings are available for groups between 6 and 20 people per session – (groups will be split to maximum 10)
· Larger groups would be considered case by case.
Tours conducted in French:
· By the very nature of a special language tour, these are considered private bookings, as we do these as an unscheduled option.
· Group sizes can be from 2 – 10, and can can range from 2 – 4 hours with lunch options.
Contact us for more information on pricing and availability. 03 9663 3358